Return Policy

We offer a 30-day return policy. This means you can request a return within 30 days of receiving your order.

To be eligible for a return, the item must be in the same condition as when you received it: unworn or unused, with its tags, and in its original packaging. You will also need to provide a receipt or other proof of purchase.

To initiate a return, please contact us at: contact@bumblee.shop. Please note that returns must be sent to the return address we provide. This address will be sent to you by email.

If your return is accepted, we will send you a return label along with instructions on how and where to ship your package. Items sent back without a prior return request cannot be accepted.

For any questions regarding returns, you can contact us at any time at contact@bumblee.shop.

Damaged Items and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. This will allow us to evaluate the issue and find an appropriate solution.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable products (such as food, flowers, or plants), custom-made items (such as personalized or made-to-order products), as well as personal care products and cosmetics.

We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get the item you want is to return the original item. Once the return is accepted, you can place a new order for the desired item.

Right of Withdrawal for European Union Consumers

Regardless of the above provisions, if goods are delivered within the European Union, you have the right to cancel or return your order within 14 days without providing any reason.

The item must be in the same condition as when you received it: unworn or unused, with its tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved or rejected.

If approved, the refund will be automatically credited to your original payment method within 10 business days. Please note that your bank or credit card issuer may require additional time to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not yet received your refund, please contact us at contact@bumblee.shop.